Magpie Support
Having trouble with Magpie, or a question about your subscription? Check the common questions below, or send us a note and we’ll get back to you — usually within a couple of business days.
How do I manage or cancel my subscription?
Subscriptions are billed and managed entirely through Apple — Magpie doesn’t handle payments directly. On your iPhone, go to Settings → [your name] → Subscriptions to view, change, or cancel your plan.
Where is my data, and how do I get it on a new device?
Your inventory lives on your device and, on Pro or Team, in your own iCloud account — not on our servers. Sign in with the same Apple ID on a new device and Pro/Team data syncs automatically through iCloud.
Sync seems stuck, or my data isn't showing up on another device.
Check Settings → [your name] → iCloud to confirm iCloud Drive is on and Magpie has permission, and that both devices are signed into the same Apple ID. Still stuck after that — send us a note below.
I found a bug or have a feature request.
Send it our way using the form below — for bugs, screenshots and steps to reproduce help the most.
Is my data private?
Yes — see our full Privacy Policy for exactly what the app does and doesn’t collect.